Recently, there has been a Windows update that has caused some slow speeds when using your internet browser. We have found out the cause of this issue is rather simple. Find your browser below and follow the steps provided:
Google Chrome/Microsoft Edge
1. Click on the Vertical 3 dots in the top right corner of your browser
2. Select ‘Settings’ from the drop down menu
3. Look at the menu on the left of the screen and select ‘Advanced’
4. Select ‘System’ under the ‘Advanced’ menu
5. Uncheck the option ‘Use Hardware Acceleration When Available’
6. Restart your browser
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Firefox
1. Click on the Vertical 3 lines in the top right corner of your browser
2. Select ‘Settings’ from the drop down menu
3. Scroll down to ‘Performance’
4. Uncheck ‘Use Recommended performance settings’
5. Uncheck ‘Use Hardware Acceleration when available’
6. Restart your browser
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This should resolve any slow browser speeds that are occurring since the Windows update. Please feel free to contact us with any further questions or concerns at help@yougetit.net.
Thank you.