On November 1, 2022, Google Hangouts is going to start redirecting to Google Chat. Even though the capabilities are similar between the two, Google has alerted that there is a risk of data loss during this migration period. Unfortunately, this change is not one that can be opted out of. We advise that current Hangout users sift through their Hangout Conversations and locate any that should be saved. We can assist in saving these conversations if there is a concern of data loss.
When in Gmail, if the left-hand quick access menu already has this “Chat” icon, then you are all set and do not need to take any action.
As always, please contact us at help@yougetit.net if you have any questions or require assistance.