Who We Are.
And why we get up in the morning.

We are the outsourced IT Department for 100 local companies where we provide services ranging from project management to IT Help Desk support. We specialize in providing innovative solutions to our clients – from Google and other cloud providers. We are the leading Google Apps Authorized Partner in the Baltimore area. Email info@SystemsAndSoftware.com for more information.

“Do or Do Not. There Is No Try.” Yoda

Expert technology consulting and recommendations based on 26 years of industry experience

Cloud Solutions

Cloud solutions for email, file servers, and application servers - A Cloud Server is the future for your small/medium sized business


Anti-virus and anti-malware protocol employing four industry solutions designed to protect your systems collaboratively.

Project Management

Expert project management of your technology projects 

IT Support

On demand IT support for servers, computers and software without minimums or retainers

Internet Presence

Domain, web and DNS hosting for your internet presence

Live Support

Click here for live support (or request when available)

What We Do. Why You Need It.

“Creativity is contagious. Pass it on.”

Albert Einstein


Our Staff is Your Staff

Edward Ko
President and Owner

Ed is founder and owner of Systems and Software and Hotbuilding.com. His over 35 years of experience in adapting technologies for Baltimore’s small businesses contributes to the continued success of his practice and the clients we serve.

Kris Rippel
Project Management

Kris has been a business colleague of Systems and Software for over 10 years and formally joined our team in 2016. She adds her extensive experience to our team in both project management and G Suite expertise. 

Michael Troisi
Client Administrator

Michael graduated from UMBC with a Bachelor of Science in Information Systems in 2021.
With 5 years of previous customer service experience, he brings a wide range of technical and customer relations expertise to Systems and Software.

Doug Rathell
Client Administrator

Doug has 15 years of customer service experience with various companies. He recently achieved a Bachelor of Science in Computer Networks. Along with his IT knowledge, he helps to improve communications with our clientele at Systems and Software.

“The cloud is a democracy.” Marc Benioff, CEO SalesForce.com

News & Resources.

Our Staff is Your Staff

Contact Us.

Inquire about a project, ask a question, or just say ‘hello!’

Contact Us Below, Send Us an Email or Call!

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Systems and Software

2 East Wheeling Street
Ste 101
Baltimore, MD 21230

Main Phone: 410.750.0121
Fax Number: 410.387.7600