Systems and Software Inc
Who We Are .
And why we get up in the morning.
We are the outsourced IT Department for 100 local companies where we provide services ranging from project management to IT Help Desk support. We specialize in providing innovative solutions to our clients - from Google and other cloud providers. We are the leading Google Apps Authorized Partner in the Baltimore area. Email for more information.
"Do, or do not. There is no try."
Services .
Expert technology consulting and recommendations based on 26 years of industry experience

Cloud Solutions

Cloud solutions for email, file servers, and application servers - A Cloud Server is the future for your small/medium sized business


Anti-virus and anti-malware protocol employing four industry solutions designed to protect your systems collaboratively.

Project Management

Expert project management of your technology projects

IT support

On demand IT support for servers, computers and software without minimums or retainers

Internet Presence

Domain, web and DNS hosting for your internet presence

Live Support

Click here for live support (or request when available)

What We Do. Why You Need It.
"Creativity is contagious, pass it on."
Albert Einstein
Staff .
Our staff is your staff

  • Edward Ko

    President and Owner

    Your first paid job?
    Washed test tubes for a research doctor.

    Favorite Star Trek captain:

    Sonic or Mario?

    Cork or Screwcap?

  • Chris Warner

    IT Specialist

    PC or Xbox?

    Coffee or Tea?
    Energy Drinks

    If you could be a bird it would be…
    An Oriole, my favorite team!

    How are you so awesome?
    I was just born this way.

  • Kris Rippel

    Kris has been a business colleague of Systems and Software for over 10 years and formally joined our team in 2016.  She adds her extensive experience to our team in both project management and G Suite expertise. Please reach her via the email link below.

  • Brandon del Pilar

    We’d like to introduce Brandon Del Pilar, who joined Systems and Software in early 2017.  Brandon has been working closely with us for several years as an associate and is now a fully fledged member of our team.  He brings a wide range of technical expertise to Systems and Software and we are happy to offer up his added talents.  Please feel free to reach out to Brandon or say hello if he visits or calls your office.

"The cloud is a democracy."
Marc Benioff, CEO
News and Resources .

Asana Videos



Here are a few short videos to get you familiar with Asana.  Cheers!

How we use Asana

asanaWe love to push the boundaries of what Asana can do. From creating meeting agendas to tracking bugs to maintaining snacks in the refrigerator, the Asana product is (unsurprisingly) integral to everything we do at Asana. We find many customers are also pushing the boundaries of Asana to fit their teams’ needs and processes. Since Asana was created to be flexible and powerful enough for every team, nothing makes us more excited than hearing about these unique use cases.

Recently, we invited some of our Bay Area-based customers to our San Francisco HQ to share best practices with one another and hear from our cofounder Justin Rosenstein about the ways we use Asana at Asana. We’re excited to pass on this knowledge through some video highlights from the event. You can watch the entire video here.

Send to Dropbox

Screenshot 2013-10-11 16.24.59

There is a simple, free service that allows users who use Dropbox to send emails where all attachments will be instantly be saved to Dropbox. Simply sign up at and you will be given a customized email address. Any time you send emails to that address, all attachments are instantly saved to an “attachments” folder in Dropbox.

Internet Browser

Google Chrome

Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier.

Mozilla Firefox

Our experience has shown that the majority of computer issues we face are attributed to viruses, spyware, and adware contracted through the Internet. The largest contributing factor is the use of a security impaired Microsoft Internet Explorer. Internet Explorer is the most prolific victim of malicious internet scripts and code that often lead to a call to SSI. Mozilla Firefox is quickly becoming the new Browser for Business. Just as fast as IE, more features than IE, easier to use than IE, and most importantly, 100 times more secure then IE. Through independant testing, SSI has discovered almost a 100% reduction in spyware, adware, and unwanted popups when using Firefox as opposed to IE.

  • systems-and-software-ssi-tech-support-photo-by-jihonation-IMG_4830

Show Me What’s Wrong

Systems & Software Inc would like to help you by recording a video of your computer screen with audio from your built-in or plugged-in microphone if present. Please follow this link. (

Contact us .
Inquire about a project, ask a question, or just say 'hello!'

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Systems and Software

2 East Wheeling Street.Ste 101.Baltimore MD.21230

Main Phone: 410.750.0121
Fax Number: 410.387.7600

Staff Direct Lines

Ed Ko: 410.696.4693
Matt Jones: 410.929.1149
Chris Warner: 443.574.5525